Pricing Built for Your Organization
No per-user seats. No surprise overages. We offer tiered licensing based on what you actually need — and we're happy to adjust as your needs change.
Solution Tiers
Document Archive
Secure online document repository with version control, access logging, and retention scheduling.
- Unlimited users
- Role-based access
- Full-text search
- Retention policies
- Audit trail
Public Portal
Public-facing records portal with search, FOIA request intake, and configurable disclosure rules.
- Public document search
- FOIA request workflow
- Tracking numbers
- Configurable access modes
- Custom branding
Case Management
Full case lifecycle management with intake, tasks, workflows, reporting, CRM, and document management.
- Everything in Essentials
- Case management
- Task workflows
- CRM & communications
- Reporting & analytics
CME / CME+
Our flagship offering for ME/C offices — forensic imaging, toxicology, death certificates, evidence chain, and more.
- Everything in Professional
- Forensic imaging (PACS)
- Evidence chain of custody
- Death cert & EDRS
- Mass fatality management
All tiers include unlimited users and fully managed hosting. Need a custom combination? We're happy to help.
General Pricing
Annual subscription pricing by solution tier and caseload volume — hosting, backups, monitoring, and updates included. All tiers include unlimited users — no per-seat charges.
Annual Subscription (includes hosting, backups, monitoring, updates)
| Cases / Year | Document Archive CORE | Public Portal CORE | Case Management CMS | CME ME/C Standard | CME+ Enterprise |
|---|---|---|---|---|---|
| ≤ 500 | $12,000 – $20,000 | $12,000 – $20,000 | $15,000 – $25,000 | $18,000 – $32,000 | $25,000 – $48,000 |
| 501 – 2,000 | $25,000 – $42,000 | $25,000 – $42,000 | $40,000 – $70,000 | $55,000 – $100,000 | $80,000 – $145,000 |
| 2,001 – 5,000 | $32,000 – $60,000 | $32,000 – $60,000 | $70,000 – $120,000 | $95,000 – $175,000 | $145,000 – $275,000 |
| 5,001 – 15,000 | $55,000 – $100,000 | $55,000 – $100,000 | $110,000 – $185,000 | $175,000 – $350,000 | $275,000 – $475,000 |
| 15,001+ / multi-office | $95,000 – $185,000 | $95,000 – $185,000 | $185,000 – $375,000 | $500,000 – $1,000,000 | $750,000 – $1,500,000 |
💡 Bundle & Save
Combine Document Archive + Public Portal for 15% off the combined price.
📦 Storage
50 GB included free. Additional storage at $1.75/GB/year.
🔧 Add-Ons
Premium Support (+15–20%), EDRS ($15–50K), LIMS/HL7 ($20–75K), SSO ($5–15K).
Prices shown are estimates — actual pricing may vary based on your organization's specific requirements and may be lower. All tiers include unlimited users. Contact us for a detailed quote.
🌟 Pilot Partner Discount
Pilot Partners receive 35% off for the first 5 years. Apply now — limited spots available.
How Licensing Works
Tiered by Need
Choose the solution tier that fits your organization — from a simple document archive to a full management platform. You only pay for what you use.
Unlimited Users Included
Every team member is covered — investigators, admins, staff, and executives. Add as many users as your organization needs.
Contact Us for a Quote
Every organization is different. Tell us about your needs and we'll provide a tailored, transparent quote — no pressure.
Free, Full-Featured Evaluation — No Time Limit
Evaluate Zeph with your actual workflows and your data before committing. The evaluation environment includes all features and has no expiration date. We want you to be confident before you sign anything.
What's Included with Hosting
Every Zeph subscription is fully managed — we handle the infrastructure so your team can focus on the work.
Server provisioning & scaling
We size, provision, and scale infrastructure to match your workload.
OS & security updates
Patches and security updates applied on a managed cadence.
Automated backups
Encrypted, redundant, off-site backups with point-in-time recovery and regular restore testing.
Business continuity & disaster recovery
Documented BC/DR plan with geographically redundant failover, defined RPO/RTO targets, and annual tabletop exercises.
SSL certificates
Issued, renewed, and rotated automatically — no expiry surprises.
Software updates
New Zeph features and fixes deployed for you on a managed schedule.
24/7 monitoring & alerting
Health, performance, and security monitoring around the clock.
Tamper-evident audit logs
Every user action recorded in an immutable audit trail with full search, export, and long-term retention.
Role-based access control
Granular RBAC with custom roles, group permissions, IP allowlisting, MFA, and SSO options.
Data residency
Data stays in your region by default, with options for specific jurisdictions.
Encrypted in transit & at rest
TLS 1.2+ in transit and AES-256 encryption at rest by default.
Priority support SLA
Direct access to the engineers who build the platform.
Become a Founding Partner
We're seeking forward-thinking organizations to partner with us during our initial rollout. Whether you need a document archive, a public portal, case management, a CRM, or our full CME+ suite — pilot partners receive significant discounts and direct input into the product.
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35% off for 5 years
Pilot partners receive a 35% discount on their license for the first five years — locked in at signing.
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Direct product influence
Your workflows shape the roadmap. We build what you actually need.
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Priority support
Direct line to our team throughout implementation and beyond.
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Preferential long-term pricing
Pilot pricing locked in as the foundation for your renewal rates.
Request a Quote
Tell us about your organization and we'll provide a transparent, detailed quote. No pressure. No sales calls unless you ask for one.
Get in Touch
Interested in a pilot partnership or evaluation? We'd love to talk. Fill out the form and we'll respond within 2 business days.