Intake and triage
Capture the initial notification, jurisdiction, decedent information, circumstances, source agencies, assignments, and the review needed to open the right case workflow.
MDI Management
An MDI system should connect the office—not create another place staff have to work around.
ZephCMS brings intake, investigations, examinations, evidence, custody, certification, release, records, reporting, and administration into one system shaped around the office’s real workflow.
What changes for the office
One case story
Intake, investigation, examination, evidence, certification, and release remain connected.
Work is visible
Queues, assignments, deadlines, approvals, and pending steps are easier to see.
The office stays in control
Terminology, forms, roles, reports, modules, and workflows can reflect local operations.
When it is time to replace the current system
Staff should not have to hold the workflow together manually.
MDI work is too sensitive and too connected for the case record to be split across systems, inboxes, shared drives, paper, and individual memory.
Staff enter the same information into several systems, spreadsheets, or forms
Investigations, examinations, evidence, certificates, and release records do not stay connected
Supervisors cannot quickly see pending work, overdue tasks, or who owns the next step
The current system uses rigid labels and workflows that do not match the office
Documents, photographs, evidence, and correspondence are scattered outside the case record
Reports and data requests require manual cleanup every time
The connected MDI workflow
From first call through the final record.
The exact setup follows the office, but the goal stays the same: keep the work, people, records, evidence, decisions, and reporting connected.
Investigation and scene work
Keep narratives, scene details, contacts, agencies, timelines, tasks, photographs, documents, and evidence connected to the case.
Examination and findings
Support examination, autopsy, pathology, specimens, toxicology, histology, cause, manner, findings, and report preparation without re-entering the same information.
Evidence, property, and custody
Track evidence, personal effects, body custody, transport, transfers, storage, receipts, signatures, release, and the history behind each movement.
Certification and release
Coordinate certificate information, cause and manner, amendments, filing activity, disposition, funeral-home coordination, approvals, and release.
Records, reporting, and administration
Connect Archive, Portal, reports, exports, forms, contacts, terminology, users, offices, permissions, and system configuration in one place.
Built with the office, not dropped on it
Replacing an MDI system is an operational project, not just a software purchase.
We work through the current workflow, data, roles, integrations, policies, reports, training, and cutover before asking staff to depend on the new system.
We price the organization and the real implementation work—not each employee who needs to participate in the case.
Questions we will work through
- 1
How does a case move from first notification through investigation, examination, certification, and release?
- 2
Which roles, offices, and facilities need access, and what should each be allowed to see or change?
- 3
What forms, case types, terminology, approvals, reports, and deadlines define the office’s work?
- 4
Where are the current cases, documents, photographs, evidence, and historical records stored?
- 5
Which outside systems must connect, such as EDRS, laboratories, imaging, identity, or notifications?
- 6
What training, migration, support, cutover, security, and continuity needs must be planned from the start?
Start with the work staff are doing now